Systems Engineer I
Summary
| Title: | Systems Engineer I |
|---|---|
| ID: | 1077 |
Description
Do you enjoy diverse IT projects and interacting with clients in a fast-paced work environment? Are you comfortable with managing deadlines while dealing with various technical challenges?
If you've had 2+ years of hands-on project lead experience or 3+ years of project helper experience and you're ready to make the jump to project lead, Level 1 Systems Engineer role would be a great opportunity to advance your career.
We are an 21-year old MSP, well established in the local market and locally owned. We are looking for someone to demonstrate system engineering skills in a customer service oriented culture.
In this role, you will be responsible for:
Required Experience:
Benefits include:
If you've had 2+ years of hands-on project lead experience or 3+ years of project helper experience and you're ready to make the jump to project lead, Level 1 Systems Engineer role would be a great opportunity to advance your career.
We are an 21-year old MSP, well established in the local market and locally owned. We are looking for someone to demonstrate system engineering skills in a customer service oriented culture.
In this role, you will be responsible for:
- Delivering quality technical service to clients, both remotely and at client site
- Effectively communicating to clients to schedule and perform repairs/upgrades
- Documenting billable and non-billable work associated with work, both internal and on-site
- Escalations support of network and systems issues
Required Experience:
- Physical & virtual server migrations including MS Exchange both on-premise and to O365
- New installs and configurations of network equipment from vendors like Cisco, Netgear and Sonicwall
- Stand up of Dell PowerEdge server equipment, including iDRAC remote access, various RAID configurations
- Experience supporting virtualized environments (VMWare ESX, Microsoft Hyper-V)
- Completed industry training is a plus (MCITP, MCSE, MCSA, CCNA, CCNP, A+, Net+, etc.)
- Set up of wireless network AP's and mesh networks
- Previous experience with Connectwise Automate RMM, Auvik, and PRTG and PSA tool ConnectWise Manage
- Previous work with small business networking or an MSP
- Experience working in a customer-facing role
- Ability to work as part of a team to resolve issues
- Good communication, documentation and time management skills
Benefits include:
- Employer paid health insurance, telehealth
- Employer paid life insurance
- Long-term and short-term disability
- Training program including allocated training time
- Retirement plan with employer matching contributions
- Car allowance
- Cell phone allowance
- Paid holidays
- PTO (Vacation/Sick Leave)
- Company bonus plan
This opening is closed and is no longer accepting applications
