Systems Engineer
Summary
Title: | Systems Engineer |
---|---|
ID: | 1047 |
Description
Do you enjoy diverse IT projects and interacting directly with clients in a fast-paced, mobile work environment? Are you comfortable with pressure and deadlines, changing priorities while dealing with various technical challenges?
We are an 18-year old MSP, well established in the local market and locally owned. We are looking for someone to demonstrate system engineering skills in a service delivery culture.
In this role, you will be responsible for:
Job Requirements:
Benefits include:
We are an 18-year old MSP, well established in the local market and locally owned. We are looking for someone to demonstrate system engineering skills in a service delivery culture.
In this role, you will be responsible for:
- Delivering quality technical service to clients, both remotely and at client site
- Effectively communicating to clients to schedule and perform repairs/upgrades
- Documenting billable and non-billable work associated with work, both internal and on-site
- Escalations support of network and systems issues
Job Requirements:
- Prior experience migrating MS Exchange both on premise and to O365
- Ability to set up new equipment from vendors like Cisco, Netgear and Sonicwall
- Ability to set up new HP and Dell server equipment
- Experience supporting virtualized environments (VMWare ESX, Microsoft Hyper-V, Citrix)
- Completed industry training is a plus (MCITP, MCSE, MCSA, CCNA, CCNP, A+, Net+, etc.)
- Intermediate knowledge of networking technologies (firewall, managed switching, routing)
- Previous experience with RMM tool Kaseya and PSA tool ConnectWise is a plus
- Previous work with small business networking or an MSP
- Experience working in a customer-facing role
- Ability to work as part of a team to resolve issues
- Good communication, documentation and time management skills
Benefits include:
- Employer paid health insurance, telehealth
- Employer paid life insurance
- Long-term and short-term disability
- Training program including allocated training time
- Retirement plan with employer matching contributions
- Car allowance
- Cell phone allowance
- Paid holidays
- PTO (Vacation/Sick Leave)
This opening is closed and is no longer accepting applications